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Local customer service


Meet our customer service team.

At SCL, we pride ourselves on our exceptional customer service. Lisa Joy and her team, Samia Garas and Kelly Cooper, are located in the Altona office and it is their job to make sure you are taken care of.

Because the team is locally based in Melbourne, there are no time zone differences, no delays in response times and as a customer you are able to pick up the phone and chat to the team at any time during business hours. 

Lisa and the team are here to assist you with ordering and answering any questions you may have about your account. 

To ensure you have access to your account at any time of the day (or night!), SCL have an online customer portal where you can access your order history, past statements & invoices and check product pricing. Simply contact Lisa, Samia or Kelly to find out how you can access your account via the customer portal.

Customer service operating hours: Monday- Friday 8:30am to 4:30pm




What our customers say about us

industrial lubricants
Southern Cross Lubes has an overall satisfaction rating of 5 out of 5 based on 17 paying customer ratings.